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It was Abraham Maslow who posited the idea of a hierarchy of human needs. This was important in the development of person-centred counselling. Maslow's (1943) hierarchy is based on the idea that there are a number of human needs that must be met so that a person can move towards 'self-actualisation'. Dryden & Mytton (1999) explain that the other figure important in the development of person-centred counselling is Carl Rogers. Rogers was brought up in a strict religious family which isolated him from the normal childhood world and all its distractions.
Early in life he decided to become a Christian minister, but
later, at Seminary College, decided to change, and study psychology.
Rogers' psychological education was originally a mixture of Freudian
psychoanalysis and behaviourism. Rogers' treatment of a pyromaniac was
to prove vital for the development of his own technique. Having failed
to help a boy using Freudian techniques of analysis, and then
subsequently the boy's mother, he simply left the direction of the
conversation to the boy's mother and did not interpret it. Rogers found
this was a much more successful way of working.
Some of the central tenets of this new type of therapy were first
outlined in 1942 (Rogers, 1942). As is clear from the name, the most
important aspect of person-centred counselling is that the client is
always at the centre of the process, unlike some other forms of
counselling where technique is more pronounced. The approach has
previously been called 'non-directive' which helps to emphasise that
the counsellor is not providing advice, but rather the forum within
which the client can explore themselves. Rogers encouraged his fellow
therapists to concentrate on the present rather than the past, as well
as a closer focus on feelings. Rogers began calling what had been the
'patient' the 'client' to emphasise the fact that the person being
treated had to take responsibility for themselves rather than becoming
a dependent who had to be treated.
Dryden & Mytton (1999) describes three stages in the historical
development of person-centred counselling. The first stage emphasised
providing the right atmosphere in which the client could release their
emotions. Further, it emphasised the importance of understanding and
acceptance on the part of the therapist. In the second stage Rogers
concentrated on the attitude of the therapist. Here, he emphasised the
idea that the therapist should believe that the client has the means of
change within them and this should not be imposed from the outside. The
therapist's role was to enter the client's world and to be empathetic
and provide support. The third stage was developed through a
troublesome therapeutic relationship Rogers had with a client. The
client became overly dependent on him and later, having referred the
patient to a psychiatrist, discovered deep, unresolved issues within
himself. As a result of this experience, Rogers emphasised the
importance of the therapist's own feelings. It is only through a real
acceptance of the therapist's feelings towards the client that the
therapy can proceed effectively. Rogers later called this idea
'congruence' between therapist and client and it represents a
genuineness of emotion.
These historical developments in person-centred counselling are placed
in their present theoretical arrangement by Dryden & Mytton (1999).
Person-centred counselling is a humanistic approach, focussing on the
present moment rather than the past. It is fundamentally based on the
idea that every living thing has a self-actualising tendency. This is
the drive to survive in even the most difficult circumstances. This,
Rogers saw, manifested itself throughout the natural world, and human
beings are no exception. Rogers explains that this tendency 'maintains
and enhances', working towards, but never ultimately achieving, our
full potential. Life, for Rogers, is about steady progress towards
self-actualisation.
Also fundamental to the person-centred approach is the idea that we all
perceive reality in different ways. In other words, the world doesn't
look the same to each of us. This is simply because we all have
different experiences, which in turn affects our behaviour in different
ways. We each filter our senses differently according to our
experiences and our way of interacting with the world.
Important in the development of person-centred counselling is the idea
of self and it is closely related to the self-actualising tendency
discussed above. In the development of self, Rogers does not argue that
there are any stages but instead that aspects of personality and self
arise through a combination of innate preferences interacting with
environment. A child has a basic need to be seen positively - a need
for positive regard. Inconsistencies arise when there is a conflict
between the inner self and the self-concept. This may arise as others'
regard for the growing child and its behaviour is not always congruent
with its own inner self. The child can resolve this inconsistency
through introjection. This means taking the beliefs and values of
others and internalising them so that they become the child's beliefs
and values. A mentally healthy person, therefore, manages to balance
these conflicts and accept themselves and others unconditionally.
Unfortunately most of us are not so completely balanced and
well-developed and problems do occur in this balancing process. One
imbalance which Rogers often saw was that the need for positive
self-regard was often so strong that it outweighed what he called
'organismic needs'. It is these organismic needs that automatically
tell us what is good for us so that we can obtain the things that we
need. This means that if there is a serious conflict then we will tend
to distort or deny what is actually happening to us. Dryden &
Mytton (1999) quote the example given by Rogers (1951) of an adolescent
boy brought up by over-controlling parents. While he loves his parents,
he is also extremely resentful of the control they exert over him. To
resolve this conflict the boy may disown the anger, or misattribute it
to a different cause. While this is effective in removing the immediate
discomfort, it serves to maintain psychological inner conflict.
The process by which counselling takes place is very important in the
person-centred approach. There should be no suggestion that the
therapist is taking the upper hand and, in any way has privileged
information about the client. Rogers (1961) found when the necessary
conditions were set up, the change that was required in the client
happened automatically.
Empirical investigations into outcomes have been limited within
person-centred counselling as those involved in the approach are not
generally predisposed to scientific evaluation. The notable exception
is that research carried out by Rogers himself in the development of
his therapeutic process.
One of the major advantages of the person-centred approach that has
been backed up in the research literature is its concentration on the
therapeutic relationship. Research, for example, that has looked at the
common versus specific factors that are important in outcomes for
psychotherapeutic interventions has found that client-therapist
relationship is extremely important. Strupp (1996) has estimated from
research that 85% of the outcome variability from different types of
psychotherapies can be explained by common factors. These common
factors are largely the same ones espoused by Rogers (1951).
Practical criticisms of the person-centred approach have tended to
concentrate on the fact that it doesn't provide particular approaches
for particular needs. Person-centred counselling is considered to be
good for more low-level or basic problems, but is perhaps not suited
for more serious mental disturbances. For example, it is less likely
that those suffering from severe psychosis will be able to benefit from
this type of counselling. Its fundamental assumption is that a person
entering counselling needs to be motivated to change. It is
questionable whether this will be the case for the more seriously
disturbed client. The other line of criticism is more centred on its
philosophy. Because of the vague nature of its central tenets it is
very difficult to test, and some critics have argued that its central
ideas of self-actualisation are impossibly optimistic views of human
nature.
Gestalt therapy is based on some of the principles of Gestalt
psychology, which has at its core the idea that something, like, for
example, the human mind, should be considered as a whole rather than
broken down into its component parts. Like person-centred counselling,
gestalt therapy is also a humanistic approach. It is also similar in
that its genesis was in the reaction against the authoritarian version
of psychotherapy that had been created by Freud. It aims to put the
client and therapist on similar footing and concentrates on the
client's view of the world, particularly their view as it is at that
very moment.
The two names most associated with gestalt therapy are Fritz and Laura
Perls. Fall, Holden & Marquis (2004) explain that the self, in
gestalt therapy, is seen as relational, the person does not exist
outside their relationships with other people. Gestalt therapy is often
associated with practical experiments, such as the empty chair
technique in which the client is asked to have a conversation with a
person imagined to be in an empty chair. While gestalt has many things
in common with person-centred counselling, it concentrates more on the
experiential aspect - so that experiments may form a part of the
counselling process. It is also much more active in nature than
person-centred counselling and in this sense can provide a useful
adjunct to a person-centred approach, especially since many of its
basic tenets are similar.
Transactional analysis was developed by Eric Berne and concentrates on
analysing the dysfunctional social interactions that people have with
each other, characterising these as 'games' (Berne, 2001). Berne took
Freud's ideas of the ego, superego and id and turned it into a
tripartite structure with adult, parent and child, theorising that in
our everyday life we move from one 'ego-state' to another. This theory,
like the two mentioned previously has, at its base, the idea that we
have a number of needs that have to be satisfied. A person is
considered happy or well-adjusted if they can satisfy these needs
without interference with other people's needs. Change is addressed in
transactional analysis by creating a contract between the client and
therapist - like the other therapies discussed motivation for change is
seen to be centred within the client, and the client is seen to
understand what is best for them. Transactional analysis in counselling
is usually focussed more tightly on solving particular problems and, in
this, can be contrasted from person-centred counselling which does not
focus on problems. Ideas and techniques from transactional analysis,
however, do lend themselves to incorporation in an integrative approach.
All of the therapeutic techniques require a thorough understanding of
the theory and practice before they can be used. In any type of therapy
there are usually powerful emotions at work and these need to be dealt
with in the right way to help the client grow. But, like any situation,
it is only through some kind of engagement with these issues and the
associated dangers, that progress can be made.
References
Berne, E. (2001) Transactional Analysis in Psychotherapy. Condor Books: London.
Dryden, W., Mytton, J. (1999) Four Approaches to Counselling and Psychotherapy. Routledge: Oxford.
Fall, K. A., Holden, J. M., Marquis, A. (2004) Theoretical Models of Counselling and Psychotherapy. Routledge: London.
Maslow, A. (1943) A Theory of Human Motivation, Psychological Review, 50, 370-396.
Rogers, C. R. (1942) Counseling and psychotherapy. Boston: Houghton Mifflin.
Rogers, C. R. (1951) Client-centered therapy: Its current practice, implications and theory. Boston: Houghton Mifflin.
Rogers, C.R. (1961) On becoming a person: A therapist’s view of psychotherapy. Boston: Houghton Mifflin.
Strupp, H. H. (1996) The tripartite model and the Consumer Reports Study. American Psychologist, 51, 1017-1036.
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